Urgent (Priority 1)
Healthcare staff triage cases using the referral information and clinical need. HA aims to maintain a median waiting time of under two weeks for urgent new cases.
Hospital Authority data · Updated quarterly
How do waits vary by hospital cluster?
Search stable new case waiting times by specialty and hospital cluster, with the data period and triage categories explained.
Compare clusters within a specialty
For non-emergency use only. For emergency symptoms, call 999 or attend an A&E department. Waiting-time figures are not medical advice.
Data explained
The public data shows new case waiting times by specialty and hospital cluster for patients given appointments during the stated period. Your own waiting time depends on clinical triage, referral information and service capacity.
The median means half of new cases waited no longer than the figure shown. HA’s source-file note defines the longest wait as the 90th percentile: 90% of new cases were seen before the time shown, while about one in ten waited longer.
HA also explains that its published waiting times are not an individual patient’s actual waiting time. Your appointment is the date notified by the hospital or clinic. Compare the specialty, cluster, case category and data period together; one figure cannot describe every patient in Hong Kong.
New case triage
Healthcare staff triage cases using the referral information and clinical need. HA aims to maintain a median waiting time of under two weeks for urgent new cases.
HA aims to maintain a median waiting time of under eight weeks for semi-urgent new cases.
Most public comparisons focus on stable new cases, where waits can vary widely. This page also shows their 90th-percentile waiting time.
FAQ
Referrals and appointments depend on residence, service arrangements and clinical need. Public waiting-time figures alone do not let you transfer yourself to another cluster.
HA advises patients to contact the relevant specialist outpatient clinic to request an earlier appointment. In an emergency, attend an A&E department immediately.
HA labels this dataset as quarterly, normally in January, April, July and October. Its data also gives a next update date, shown in the status panel. If that date has passed and this page still shows the old period, check HA’s website.
Demand, clinical priorities, consultation procedures and staffing differ. Compare figures within the same specialty.
Hospital Authority waiting-time data is published by specialty, hospital cluster and new case triage category. These are past waiting times, not a personal appointment date or medical advice.
Intellectual property rights in the source data belong to the Hong Kong SAR Government and the relevant data providers (Hospital Authority). Applicable terms: DATA.GOV.HK Terms and Conditions (opens in a new tab). Values compiled or calculated by Agoodeal are not official figures.
Information and tool results are for general reference only and are not a recommendation or a basis for an individual decision; verify important matters independently. For limitation of liability, see Data use and disclaimer.
HA notes that Hong Kong East and Hong Kong West Clusters merged into Hong Kong Island Cluster on 1 April 2026. Until HA updates the relevant data, waiting times remain listed under the former cluster boundaries. Cases awaiting triage are excluded.
This page retains HA’s published text ranges for comparison within the same specialty. It does not predict a personal appointment date or indicate quality of care. For emergency symptoms, call 999 or attend an A&E department.
Waiting times are in weeks and should be read by triage category; past waiting times are not your appointment date and do not measure quality of care.
| Specialty | Hospital cluster | Urgent median | Semi-urgent median | Stable median | Stable longest |
|---|---|---|---|---|---|
| Ear, Nose, Throat | Hong Kong East Cluster | Less than 1 week | 6 weeks | 24 weeks | 54 weeks |
| Ear, Nose, Throat | Hong Kong West Cluster | Less than 1 week | 7 weeks | 24 weeks | 53 weeks |
| Ear, Nose, Throat | Kowloon East Cluster | Less than 1 week | 5 weeks | 54 weeks | 84 weeks |
| Ear, Nose, Throat | Kowloon Central Cluster | Less than 1 week | 4 weeks | 40 weeks | 62 weeks |
| Ear, Nose, Throat | New Territories East Cluster | Less than 1 week | 5 weeks | 34 weeks | 79 weeks |
| Ear, Nose, Throat | New Territories West Cluster | Less than 1 week | 5 weeks | 39 weeks | 54 weeks |
| Ear, Nose, Throat | Kowloon West Cluster | 1 week | 4 weeks | 36 weeks | 84 weeks |
| Eye | Hong Kong East Cluster | Less than 1 week | 6 weeks | 24 weeks | 58 weeks |
| Eye | Hong Kong West Cluster | Less than 1 week | 5 weeks | 36 weeks | 55 weeks |
| Eye | Kowloon East Cluster | Less than 1 week | 6 weeks | 38 weeks | 100 weeks |
| Eye | Kowloon Central Cluster | Less than 1 week | 4 weeks | 32 weeks | 67 weeks |
| Eye | New Territories East Cluster | Less than 1 week | 6 weeks | 70 weeks | 114 weeks |
| Eye | New Territories West Cluster | Less than 1 week | 4 weeks | 31 weeks | 78 weeks |
| Eye | Kowloon West Cluster | Less than 1 week | 6 weeks | 43 weeks | 98 weeks |
| Gynaecology | Hong Kong East Cluster | Less than 1 week | 6 weeks | 26 weeks | 27 weeks |
| Gynaecology | Hong Kong West Cluster | 1 week | 6 weeks | 27 weeks | 48 weeks |
| Gynaecology | Kowloon East Cluster | 1 week | 5 weeks | 19 weeks | 62 weeks |
| Gynaecology | Kowloon Central Cluster | Less than 1 week | 5 weeks | 25 weeks | 83 weeks |
| Gynaecology | New Territories East Cluster | Less than 1 week | 5 weeks | 58 weeks | 86 weeks |
| Gynaecology | New Territories West Cluster | Less than 1 week | 4 weeks | 44 weeks | 58 weeks |
| Gynaecology | Kowloon West Cluster | Less than 1 week | 6 weeks | 49 weeks | 94 weeks |
| Medicine | Hong Kong East Cluster | 1 week | 6 weeks | 29 weeks | 82 weeks |
| Medicine | Hong Kong West Cluster | Less than 1 week | 4 weeks | 27 weeks | 50 weeks |
| Medicine | Kowloon East Cluster | 1 week | 5 weeks | 33 weeks | 91 weeks |
| Medicine | Kowloon Central Cluster | 1 week | 6 weeks | 65 weeks | 98 weeks |
| Medicine | New Territories East Cluster | 1 week | 6 weeks | 36 weeks | 86 weeks |
| Medicine | New Territories West Cluster | 1 week | 6 weeks | 47 weeks | 64 weeks |
| Medicine | Kowloon West Cluster | 1 week | 6 weeks | 47 weeks | 88 weeks |
| Orthopaedics & Traumatology | Hong Kong East Cluster | 1 week | 5 weeks | 25 weeks | 53 weeks |
| Orthopaedics & Traumatology | Hong Kong West Cluster | 1 week | 5 weeks | 23 weeks | 59 weeks |
| Orthopaedics & Traumatology | Kowloon East Cluster | Less than 1 week | 5 weeks | 42 weeks | 70 weeks |
| Orthopaedics & Traumatology | Kowloon Central Cluster | 1 week | 4 weeks | 27 weeks | 72 weeks |
| Orthopaedics & Traumatology | New Territories East Cluster | Less than 1 week | 5 weeks | 33 weeks | 81 weeks |
| Orthopaedics & Traumatology | New Territories West Cluster | 1 week | 6 weeks | 34 weeks | 66 weeks |
| Orthopaedics & Traumatology | Kowloon West Cluster | 1 week | 3 weeks | 45 weeks | 81 weeks |
| Paediatrics | Hong Kong East Cluster | Less than 1 week | 6 weeks | 13 weeks | 16 weeks |
| Paediatrics | Hong Kong West Cluster | 1 week | 4 weeks | 21 weeks | 35 weeks |
| Paediatrics | Kowloon East Cluster | Less than 1 week | 4 weeks | 10 weeks | 36 weeks |
| Paediatrics | Kowloon Central Cluster | Less than 1 week | 5 weeks | 11 weeks | 28 weeks |
| Paediatrics | New Territories East Cluster | 1 week | 4 weeks | 25 weeks | 38 weeks |
| Paediatrics | New Territories West Cluster | Less than 1 week | 7 weeks | 24 weeks | 31 weeks |
| Paediatrics | Kowloon West Cluster | Less than 1 week | 5 weeks | 21 weeks | 30 weeks |
| Psychiatry | Hong Kong East Cluster | Less than 1 week | 3 weeks | 27 weeks | 69 weeks |
| Psychiatry | Hong Kong West Cluster | 1 week | 3 weeks | 46 weeks | 84 weeks |
| Psychiatry | Kowloon East Cluster | 1 week | 3 weeks | 41 weeks | 85 weeks |
| Psychiatry | Kowloon Central Cluster | Less than 1 week | 3 weeks | 25 weeks | 74 weeks |
| Psychiatry | New Territories East Cluster | 1 week | 3 weeks | 69 weeks | 104 weeks |
| Psychiatry | New Territories West Cluster | 1 week | 2 weeks | 46 weeks | 84 weeks |
| Psychiatry | Kowloon West Cluster | Less than 1 week | 2 weeks | 19 weeks | 84 weeks |
| Surgery | Hong Kong East Cluster | 1 week | 7 weeks | 38 weeks | 86 weeks |
| Surgery | Hong Kong West Cluster | 1 week | 4 weeks | 27 weeks | 83 weeks |
| Surgery | Kowloon East Cluster | 1 week | 6 weeks | 48 weeks | 99 weeks |
| Surgery | Kowloon Central Cluster | 1 week | 5 weeks | 42 weeks | 99 weeks |
| Surgery | New Territories East Cluster | Less than 1 week | 5 weeks | 38 weeks | 90 weeks |
| Surgery | New Territories West Cluster | 1 week | 5 weeks | 36 weeks | 62 weeks |
| Surgery | Kowloon West Cluster | 1 week | 5 weeks | 37 weeks | 99 weeks |
The English edition reads HA’s English data, retaining its published text ranges and providing keyword filters and sorting. Sorting is a browsing aid and does not change the official ranges.
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